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FAQ - Frequently Asked Questions
In our FAQ, you will find answers and useful information about your journey aboard the
Mein Schiff
®
fleet.
Sustainability
Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our offers
EN
Inclusive Services
Our offers
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
No answer found?
Wasn't your question included or do you have individual questions about your trip or our fleet? Here you will find an overview of all contact options at a glance.
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Sustainability at TUI Cruises
What sustainability goals has TUI Cruises set itself? Is a sustainability strategy or annual sustainability report available?
What measures is TUI Cruises taking to reduce CO₂ emissions?
How does TUI Cruises achieves fewer air pollutant emissions across the Mein Schiff® fleet?
What technologies and propulsion concepts are used in Mein Schiff® new-builds to make cruise operations more sustainable?
Why do some Mein Schiff® fleet vessels still use heavy fuel oil (HFO)?
How is energy saved on board?
What progress has the Mein Schiff® fleet made regarding shore power?
Is onboard waste separated and disposed of in an environmentally sustainable way?
What measures is the Mein Schiff® fleet implementing to reduce plastics and disposable packaging?
How is water saved and what happens to wastewater on board?
