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Mein Schiff ® Inclusive Services
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FAQ - Frequently Asked Questions
In our FAQ, you will find answers and useful information about your journey aboard the
Mein Schiff
®
fleet.
Booking & Payment
Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our Offers
EN
Our Offers
Mein Schiff ® Inclusive Services
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
Payment
Insurance
Prices and discounts
Mein Schiff Tariffs
Cancellation Policy
No answer found?
Wasn't your question included or do you have individual questions about your trip or our fleet? Here you will find an overview of all contact options at a glance.
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Payment
How much is my deposit?
How can I pay my on-board bill?
How do I pay for my cruise?
How much is my deposit?
When is my final payment due?
How can I pay my bills on board?
What is the currency on board?
Is it possible to receive cash on board?
I am a foreign resident. How can I pay for my Mein Schiff cruise?
How can I change my means of payment?
Is it possible to exchange money on board?
How can I cancel my trip?
Insurance
Should I take out travel insurance?
Can I book additional insurance even though I have already booked my trip?
Cancellation Policy
What conditions apply to the cancellation of my trip?
Prices and discounts
Mein Schiff Tariffs
Are there early booking discounts?
Are there discounts for honeymooners?
Can I choose a cabin when booking the PLUS/PUR tariff?
Can I swap an allocated cabin?
Where can I find the daily updated prices?
Are there discounts for children?
What are the Mein Schiff Tariffs like?
What exactly do the Mein Schiff® tariffs include?
What can you do with 350 megabytes in practice?
Is it possible to book additional data volume (for a surcharge)?
Does the data volume apply per traveller or per cruise?
Is the data volume transferable?
Do the benefits of the tariffs apply to all travellers?
Can the benefits of the price model be paid out?
Why does the deposit amount for the cruise portion differ from the arrival and departure package?
Can I rebook my cruise?
I have booked the PRO tariff with the VIP tariff option and would now like to change to the PLUS tariff. Is this possible and what do I need to bear in mind?
Can I change the airport retroactively in the PRO tariff?
