Contact
My Cruises
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Inclusive Services
Our offers
EN
Inclusive Services
Our offers
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
FAQ - Frequently Asked Questions
In our FAQ, you will find answers and useful information about your journey aboard the
Mein Schiff
®
fleet.
All Topics
Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our offers
EN
Inclusive Services
Our offers
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
Before your trip
Entry
Tender Port and Berth
Solo Traveller
My Cruise Account
Cabin Gifts
No answer found?
Wasn't your question included or do you have individual questions about your trip or our fleet? Here you will find an overview of all contact options at a glance.
open contact area
Before your trip
What is the passenger manifest and where do I fill it in?
I got married and my name has changed. Where can I make a change?
What does a name change cost if a booked person can no longer travel and is replaced by another person?
When will I receive my travel documents
Entry
What entry requirements apply to my trip?
Tender Port and Berth
How do I find out the berth of the departure and arrival port of the trip?
Is the ship's berth always in the city centre or in the immediate vicinity?
Why is it necessary to tender in some harbours?
Solo Traveller
I am travelling alone. Is that possible on board?
What is the surcharge for solo travellers?
Are there Single Cabins?
My Cruise Account
I can't log in to the My Cruise account. Who can I contact?
What can I book via the My Cruise account?
When do I pay for the services booked via the My Cruise account?
Can I cancel or change my reservation via the My Cruise account?
Cabin Gifts
Is it possible to give cabin gifts or greetings on board?
Is there a deadline for ordering a cabin gift?
