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Mein Schiff ® Inclusive Services
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FAQ - Frequently Asked Questions
In our FAQ, you will find answers and useful information about your journey aboard the
Mein Schiff
®
fleet.
Entertainment on Board
Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our Offers
EN
Our Offers
Mein Schiff ® Inclusive Services
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
On-board Entertainment
Photo & Travel Film
Internet & Mobile Phone
Shopping on Board
TV
No answer found?
Wasn't your question included or do you have individual questions about your trip or our fleet? Here you will find an overview of all contact options at a glance.
open contact area
On-board Entertainment
What entertainment options are there on board?
What does infotainment mean?
What workshops are offered on board?
How much do the workshops cost?
Is there a casino on board?
When is the casino open?
How do I get the daily program on board?
Can I get the latest daily newspapers on board?
Why are no magazines (Spiegel, Focus, Bild der Frau) offered for sale?
Is there a library on board?
What games are available in the casino?
TV
Which TV channels do I receive on board?
What else is broadcast on television?
Which films are shown in the stateroom?
Photo & Travel Film
Internet & Mobile Phone
Shopping on Board
Are photos taken on board?
Can I have my photos developed on board?
Where can I order and then collect my travel film?
Can I learn about photography on board?
Can I have a photo shoot on board?
Is there mobile phone reception on board?
Is there Internet access on board?
Is there WLAN on board?
Is there Internet access in the cabin?
How can I reach the ships?
Can I make outside calls using the cabin telephone?
How can I book an internet tariff?
How do I pay for the Internet tariff?
How do I book an Internet tariff for my travelling partner?
What happens when the Internet tariff is used up?
Can I transfer unused data volume to my next cruise?
What is a volume tariff?
What is the SurfSocialMedia tariff?
How much data volume does my application use on average?
I have booked my holiday on the PRO or PLUS tariff and have included data volume, how can I use it?
Which shops are there on board the Mein Schiff fleet?
Who runs the shops on board?
Where else can I shop on board?
Can I buy flowers on board?
Why is the shopping area mostly only open when we are at sea?
Where can I get a lanyard?
I would like to buy a painting in the art Gallery. How do I get it home safely?
Which artists exhibit their paintings on board?
