Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our Offers
EN
Our Offers
Mein Schiff ® Inclusive Services
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
FAQ - Frequently Asked Questions
In our FAQ, you will find answers and useful information about your journey aboard the
Mein Schiff
®
fleet.
Mein Schiff® App
Contact
My Cruises
Favourites
My Account
EN
Inclusive Services
Our Offers
EN
Our Offers
Mein Schiff ® Inclusive Services
My Cruise
Favourites
My Account
Homepage
Find Cruises
Search for Cruises
Destinations
Offers
Event & Theme Trips
Shore Excursions
Discover Mein Schiff ®
Mein Schiff ® Feeling
Inclusive Benefits
Add-on Services
Mein Schiff ® Fleet
On-board
Cabins
Sustainability
Customer Service
Travel Preparation
Arrival & Departure / Check-in
FAQ
Contact
Mein Schiff ® Tariffs
Holidays & Cabin Gifts
Mein Schiff ® Shop
Contact
Before the Trip & General Information
During the Trip
After the Trip
Technical Issues
No answer found?
Wasn't your question included or do you have individual questions about your trip or our fleet? Here you will find an overview of all contact options at a glance.
open contact area
Before the Trip & General Information
What is the Mein Schiff® app and how can I download it?
Do I need a Mein Schiff® account to use the app?
How do I add my trips to my account?
Can I book my excursions via the app?
How do I create an account?
What do I do if I have forgotten my password?
During the Trip
Can I view my on-board bill via the app?
How do board-WIFI and Internet on board work?
What do I do if I forget my passport during my trip?
After the Trip
How can I rate the Mein Schiff® app?
Does the app also provide information for future journeys?
Where can I see my past trips in the app?
Technical Issues
What do I do in the event of technical problems if the app does not load or has errors after an update?
