Declaration on barrier-free accessibility

TUI Cruises GmbH endeavours to make its website www.meinschiff.com and the Mein Schiff ® app barrier-free in accordance with national accessibility legislation. This accessibility statement applies to www.meinschiff.com and the Mein Schiff ® app.

Status of compatibility with the requirements

The website www.meinschiff.com and the Mein Schiff ® app are largely compatible with WCAG conformance level AA, WCAG 2.1.

Not barrier-free content

Some of the content listed below is not barrier-free:

Test criterion

Some buttons do not have a name accessible to screen readers.

Some links do not have an easily recognisable name.

Select elements sometimes have no associated label elements.

Contact target areas are sometimes insufficient in size or distance.

The contrast ratio of background and foreground colours is sometimes insufficient.

Heading elements are partly not arranged in a consecutive descending order.

[user-scalable=‘no’] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is smaller than 5.

Evaluation

Not passed

Not passed

Not passed

Not passed

Not passed

Not passed

Not passed

Status of adjustments

Point in clarification

Point in clarification

Point in clarification

Point in clarification

Point in clarification

Point in clarification

Point in clarification

This declaration was created on 18/06/2025. It was last reviewed on 27/06/2025.

Contact

Would you like to tell us about existing barriers or request information on implementing barrier-free accessibility? For your feedback and any further information, please contact our responsible contact persons at website@tuicruises.com

You can contact the arbitration board if you are not satisfied with the answers you receive from the above-mentioned contact option. Our common goal: to find a solution to a problem with the help of the conciliation body. The arbitration procedure is free of charge and you do not need legal advice.

You can reach the arbitration board at

Phone: +49 (0)30 18 527-2805

E-mail: info@schlichtungsstelle-bgg.de

Internet: www.schlichtungsstelle-bgg.de